• Conduct monthly Induction, and other internal systems training
  • Development and facilitation of training interventions for all levels of staff
  • Pro-actively develop, produce and write content for online training (including but not limited to videos, questionnaires, surveys, games, etc.) on the company’s platforms
  • Encourage participation of online training initiatives
  • Evaluation and reporting of results within the Human Capital Team and other Departmental Heads
  • Manage and oversee the scheduling and arranging of training interventions – both internal and external
  • Conduct internal training interventions and workshops
  • Evaluate all training intervention outcomes
  • Manage outsourcing of various training interventions
  • Conduct required training throughout the business including the regional and Global offices (Cape Town, East Africa, etc).
  • Manage the Learnerships, Internships and Bursaries
  • Change Management – Keep abreast with changes in work processes, and ensure that training interventions are held or current interventions are amended accordingly.  Ensure that process changes are communicated and trained on through the business units.
  • Pro-actively suggest training interventions to all Tourvest Destination Management staff
  • Discuss personal developmental plans with all stakeholders
  • Act as Skills Development Facilitator for Tourvest Destination Management and act as the liaison between the company and the SETA
  • Compile the Workplace Skills Plan and Annual Training Report
  • Follow up and report on Tranche Payments
  • Once plan has been approved, implementation of the plan
  • Draft the annual SETA report on the implementation of the Workplace Skills Plan
  • Advising the Chief Human Capital Officer of any quality standards set by the relevant SETA
  • Submit Grant Applications to the SETA
  • Manage all Learnerships conducted by Tourvest Destination Management
  • Manage all Internships conducted by Tourvest Destination Management
  • Provide Chief Human Capital Officer with costing for the next financial year’s training budget as part of the Training Business Plan
  • Monitor the monthly training costs and provide the variance report to the Chief Human Capital Officer
  • Provide all necessary Skills Development information for BBBEE rating purposes
  • Source and arranging training for First Aiders, Fire Marshalls, Health & Safety Representatives and Health & Safety Supervisor
  • Comply with company’s health and safety requirements including but not limited to sourcing of the prescribed number of representatives
  • Management of the Training Administrator including all staff management related functions


  • A bachelor’s degree/diploma
  • A National Certificate in ODETDP (Occupationally Directed Education and Training Development Practices) would be an advantage
  • Accreditation as Skills Development Facilitator (SDF) is required


  • 5 years of Learning, Training and Development experience, or a similar combination of education and experience
  • At least 3 years of experience as a Skills Development Facilitator
  • Experience in the Tourism / hospitality industry is an advantage


  • Excellent coaching, counseling and negotiations skills
  • Capacity for dealing with employers and workers at all levels
  • Good conflict resolution skills
  • Good interpersonal skills
  • Project Management skills
  • Research, Organisational and presentation skills
  • Working knowledge of the various acts that make up South African labour legislation
  • Ability to travel nationally and internationally


Sandton, Johannesburg


The salary for this position is competitive and dependent on relevant experience.

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