KEY RESPONSIBILITIES

  • Reservations of all services requested by clients
  • Respond to written requests and provide written confirmations
  • Loading reservations on Tourplan
  • Ensure confirmation of services with suppliers
  • Stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations
  • Maintain contact with tour guides throughout tour
  • Manage client complaints and emergencies
  • Maintain contact with agents
  • Explanation of variances
  • Margin Management (high & low)
  • Reconciling of files

QUALIFICATIONS

  • Matric / Grade 12
  • Travel & Tourism qualification would be preferable

AND EXPERIENCE

  • 2 years Groups or Group Series Tour consulting experience within the tour operating industry
  • Tourplan knowledge and execution would be preferable

REQUIRED SKILLS

  • Ability to negotiate with suppliers
  • Good Tourism industry knowledge
  • Excellent South African knowledge
  • Strong logistical touring knowledge

SALARY

The salary for this position is competitive and dependent on relevant experience.

AREA

Sandton, Johannesburg

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