Department: Sense of Africa Kenya

Location: Mombasa, Kenya

As part of our ongoing workforce planning, we are developing an internal Talent Pool Database to support our current and future operational needs in Nairobi and Mombasa. This initiative is aimed at identifying qualified, high-potential, service-oriented employees who are interested in career growth and future opportunities within the organization.

Please note that this is a call for expressions of interest only. Applications submitted at this stage will not be processed immediately. Profiles will be reviewed and retained for future consideration, and shortlisted candidates may be contacted once a formal vacancy has been approved and the recruitment process initiated.

The purpose of the talent pool is to enable timely access to pre-qualified internal candidates, allowing for faster engagement and interviews when roles become available.

We invite interested and eligible team members to express their interest in the positions listed below by following the application instructions provided at the end of this advert.

PRODUCT ASSISTANT

This role is key to developing, updating, and maintaining accurate tour products and rate information for agents. The role plays a critical part in ensuring all product information is current, correctly costed, and shared in line with company standards to support reservations and sales operations.

• Compile and update tour programs for different agents using company-standard formats.
• Accurately populate costing sheets, ensuring correct contract rates and approved margins are applied per agent.
• Prepare rate comparison tables across seasons and years to support pricing decisions.
• Deliver product updates within agreed timelines while maintaining close attention to detail.
• Support the continuous improvement of tour products and itineraries.
• Liaise with agents to provide accurate, complete, and timely product information.
• Ensure clear understanding of agent-specific products, formats, and margins.
• Maintain proper filing and sharing of product documentation with internal teams.
• Work collaboratively within the team and carry out additional duties as assigned.

• Relevant degree-level education in Tour Operations or a related field preferred or or higher national diploma, in the same field.
• Minimum of 2-4 years of experience in a similar role within East Africa.
• Strong product and destination knowledge.
• Excellent communication and relationship-building skills.
• ICT proficient; Tourplan knowledge is an added advantage.
• Advanced Excel skills are an added advantage.
• Flexible, detail-oriented, and a strong team player.

Interested candidates are encouraged to submit their CV and cover letter, and relevant testimonials detailing their relevant experience by referencing the vacancy number/code to: to atlglobalbusiness@gmail.com and copy (cc) hr@senseofafrica.co.ke (Application for – SOA/HR/TP/2026/02 : “PRODUCT ASSISTANT – Talent Pool”) and also by applying below.

Please note that any applications received at this stage may not be processed immediately, as this announcement is a call for expressions of interest only. Applications will be reviewed and considered at a later date, once the formal recruitment or selection process has been initiated.

All applications received will be processed and stored in accordance with Kenya’s data protection regulations. By submitting your application for any of these positions, you grant us consent to process the personal data provided, including your relevant social media handles and, where necessary, to retain this information in our systems for a duration of twelve months.

The salary for this position is competitive and dependent on relevant experience.

ONLY CANDIDATES WITH THE MINIMUM REQUIREMENTS WILL BE CONSIDERED.
WHILST WE DO OUR BEST TO REPLY TO EACH APPLICATION, NON-COMPLIANCE WITH THE ABOVE REQUIREMENTS MAY BE THE CAUSE FOR OUR NON-RESPONSE.